Investing in an ERP system is a big decision, but how do you measure its return? Hereโs a structured way to calculate ROI using an example.ย
๐. ๐๐๐๐ง๐ญ๐ข๐๐ฒ ๐๐๐ง๐ ๐ข๐๐ฅ๐ ๐๐จ๐ฌ๐ญ ๐๐๐ฏ๐ข๐ง๐ ๐ฌ
ERP helps reduce costs in key areas: Lower inventory carrying costs, Reduced labor expenses, IT and procurement efficiency gains
๐๐ฑ๐๐ฆ๐ฉ๐ฅ๐ ๐๐ง๐ง๐ฎ๐๐ฅ ๐๐๐ฏ๐ข๐ง๐ ๐ฌ:
๐๐ง๐ฏ๐๐ง๐ญ๐จ๐ซ๐ฒ: เงณ22,000,000
๐๐๐๐จ๐ซ: เงณ16,500,000
๐๐: เงณ11,000,000
๐๐ซ๐จ๐๐ฎ๐ซ๐๐ฆ๐๐ง๐ญ: เงณ5,500,000
๐๐ญ๐ก๐๐ซ ๐๐๐๐ข๐๐ข๐๐ง๐๐ข๐๐ฌ: เงณ11,000,000
๐๐จ๐ญ๐๐ฅ ๐๐ง๐ง๐ฎ๐๐ฅ ๐๐๐ฏ๐ข๐ง๐ ๐ฌ: เงณ66,000,000
๐. ๐๐๐๐ฌ๐ฎ๐ซ๐ ๐๐ง๐ญ๐๐ง๐ ๐ข๐๐ฅ๐ ๐๐๐ง๐๐๐ข๐ญ๐ฌ
These improvements may not have a direct monetary value but improve efficiency:
๐๐ข๐ ๐ก๐๐ซ ๐จ๐ง-๐ญ๐ข๐ฆ๐ ๐๐๐ฅ๐ข๐ฏ๐๐ซ๐ข๐๐ฌ โbetter customer retention
๐ ๐๐ฌ๐ญ๐๐ซ ๐๐ข๐ง๐๐ง๐๐ข๐๐ฅ ๐๐ฅ๐จ๐ฌ๐ ๐ญ๐ข๐ฆ๐ โ quicker decision-making
๐๐ก๐จ๐ซ๐ญ๐๐ซ ๐จ๐ซ๐๐๐ซ ๐๐ฎ๐ฅ๐๐ข๐ฅ๐ฅ๐ฆ๐๐ง๐ญ ๐ญ๐ข๐ฆ๐ โ increased revenue potential
๐. ๐๐๐ญ๐๐ซ๐ฆ๐ข๐ง๐ ๐๐๐ ๐๐ง๐ฏ๐๐ฌ๐ญ๐ฆ๐๐ง๐ญ
Your ERP costs will likely include:
๐๐จ๐๐ญ๐ฐ๐๐ซ๐ ๐ฅ๐ข๐๐๐ง๐ฌ๐๐ฌ: เงณ33,000,000
๐๐ฆ๐ฉ๐ฅ๐๐ฆ๐๐ง๐ญ๐๐ญ๐ข๐จ๐ง & ๐ญ๐ซ๐๐ข๐ง๐ข๐ง๐ : เงณ55,000,000
๐๐ซ๐จ๐ฃ๐๐๐ญ ๐ฆ๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ & ๐๐ก๐๐ง๐ ๐ ๐ฆ๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: เงณ16,500,000
๐๐ข๐ฌ๐๐๐ฅ๐ฅ๐๐ง๐๐จ๐ฎ๐ฌ ๐๐จ๐ฌ๐ญ๐ฌ: เงณ5,500,000
๐๐จ๐ญ๐๐ฅ ๐๐๐ ๐๐ง๐ฏ๐๐ฌ๐ญ๐ฆ๐๐ง๐ญ: เงณ110,000,000
๐. ๐๐๐ฅ๐๐ฎ๐ฅ๐๐ญ๐ ๐๐๐
Let's use this simple formula:
๐ ๐๐ผ (%) = (๐๐๐ก๐๐ ๐ด๐๐๐ข๐๐ ๐๐๐ฃ๐๐๐๐ / ๐๐๐ก๐๐ ๐ธ๐ ๐ ๐ผ๐๐ฃ๐๐ ๐ก๐๐๐๐ก) ร 100
๐๐๐ = (66,000,000 / 110,000,000) ร 100 = 60%
A 60% ROI means the ERP system delivers strong financial value.
๐. ๐๐๐ญ'๐ฌ ๐๐ฌ๐ ๐๐๐ ๐๐จ๐ซ ๐ ๐๐จ๐ซ๐ ๐๐๐๐ฎ๐ซ๐๐ญ๐ ๐๐ข๐๐ฐ
ROI doesnโt factor in the time value of money. The Net Present Value (NPV) formula accounts for future cash flows:
๐๐๐ = ฮฃ [ ๐_๐ญ / (๐ + ๐ซ)^๐ญ ] - ๐
๐๐ก๐๐ซ๐:
๐_๐ญ = Net savings in year t
๐ซ = Discount rate (cost of capital)
๐ญ = Year number
๐ = Initial ERP investment
If ๐๐๐ > ๐, the ERP investment makes financial sense.
Assuming a 10% discount rate and a 5-year projection, if NPV is positive, the investment is justified.
๐. ๐๐๐ฅ๐๐ฎ๐ฅ๐๐ญ๐ ๐ญ๐ก๐ ๐๐๐ฒ๐๐๐๐ค ๐๐๐ซ๐ข๐จ๐
๐๐๐ฒ๐๐๐๐ค ๐๐๐ซ๐ข๐จ๐ = Total Investment / Annual Savings
๐๐๐ฒ๐๐๐๐ค = 110,000,000 / 66,000,000 = 1.67 years
The company recoups its ERP investment in 1 year and 8 months.
๐ ๐ข๐ง๐๐ฅ ๐๐๐ค๐๐๐ฐ๐๐ฒ๐ฌ
ROI measures immediate financial benefits.
NPV accounts for long-term value creation.
Payback period helps assess risk.
An ERP isnโt just an expenseโitโs an investment in business growth.